5 Ways to Improve the Candidate Experience
Job seekers have a lot of options these days. Many companies are looking to add additional new workers, while others have yet to return their staffing to pre-pandemic levels.
Workers in some industries know this. The unemployment rate was just 3.9% at the end of 2023, leaving some employees feeling that other jobs might be available to them.
Hiring companies need to understand that finding the right employees starts with offering an excellent candidate experience. In-demand workers may be less willing to put up with a prolonged hiring process, unnecessary requirements, and poor communication.
So, how can companies do their due diligence in the hiring process while still providing a great candidate experience? By creating an easy and quick screening process for both companies and potential employees.
Here are five ways Veriswift can improve the candidate experience, so companies don’t scare off potential hires.
1. Provide Clear Communication
There are three keys to clear communication during the screening process: Setting expectations, providing timely feedback, and being transparent.
Companies must first communicate the job requirements for their positions, their company culture, and any expectations of the candidate upfront.
“Clear communication is the cornerstone of a positive hiring experience. When potential candidates are kept well-informed, it not only reduces uncertainty but also fosters trust and transparency in the employer-candidate relationship,” Terry Shackelford of Veriswift said.
Next, providing constructive and timely feedback is necessary to help candidates know where they are in the hiring process. Veriswift’s screening process can help with this step by providing fast and accurate results.
Finally, companies can improve the candidate experience by informing potential hires of the stages of the hiring process, timelines, and keeping them up to date on any delays — all with the intention of being transparent.
2. Streamline the Application Process
Candidates have high expectations for efficient application processes these days. This is why simple and accurate screening processes are critical.
“Candidates today seek streamlined application processes that respect their time and effort. An efficient hiring process not only attracts top talent but also reflects positively on the organization’s commitment to professionalism and productivity,” Terry said.
Whether verifying former employment, conducting drug tests, or pulling credit reports, Veriswift’s services provide companies with reliable screenings to create an efficient candidate experience.
3. Make it Fast
The hiring process is often cumbersome and stressful. But faster application processes lead to quicker onboarding and happier candidates, Terry says.
“A speedy application process is a game-changer in talent acquisition. Candidates appreciate a swift hiring journey for several reasons, including reduced stress, increased engagement, and the ability to make informed decisions promptly.”
Veriswift offers industry-leading turnaround times with complete background checks in less than one hour. The ability for companies to provide fast background screenings means that candidates will be less likely to move on to other available positions and stay more engaged in the application process.
4. Automate Processes
Part of the problem many companies face during a candidate’s application process is not utilizing automated technology. Veriswift solves this by providing mobile-optimized advanced screening tech that interfaces with a company’s existing systems.
“Veriswift can leverage applicant tracking systems and other HR technologies to automate administrative tasks, reducing time-to-hire,” Terry said.
Creating a seamless connection between Veriswift’s background screening technology and a company’s HR systems ensures companies remain compliant while increasing efficiency.
5. Treat the Applicant Like a Customer
When interacting with potential hires, it’s a good idea to treat them as customers engaging with a company’s brand.
“Communicating with candidates after interviews, whether they are successful or not, is crucial for maintaining a positive employer brand,” Terry said.
For example, Terry recommends providing constructive feedback to unsuccessful candidates, helping them understand areas for improvement.
Veriswift can help companies maintain their influential brand power by offering US-based customer support and live answer assistance, ensuring companies always get an answer when needed.
Take the Next Step
Implementing the above will help companies create a reliable and efficient application process that improves a candidate’s experience.
When you’re ready to get started, contact us to find out how Veriswift can streamline your application process to attract the best talent.
